Cancellation & Refund Policy

Appointment Deposit

To secure your notary appointment, a $15 deposit is required at the time of booking. This amount will be deducted from the total cost of your service. Once the deposit is paid, your appointment will be confirmed.

Cancellation Policy

If You Need to Cancel:

Let Us Know Early: Please inform us at least 24 hours before your appointment if you need to cancel or reschedule. This allows us to offer your time slot to someone else.
How to Contact Us:
- Phone: (732) 737-7533
- Email: cancel@shahnotary.com

No-Shows and Late Cancellations:

What Is a No-Show? If you don't show up for your appointment or cancel with less than 24 hours' notice, it’s considered a no-show.
Deposit Forfeiture: In case of a no-show or late cancellation, your deposit will be non-refundable. We understand things come up, so we'll send you a reminder about the missed appointment and allow you to reschedule once without additional charge.

Refund Policy

Refunds for Completed Services:

No Refunds After Completion: Once notary services are provided, refunds are generally not available because the work has been done. This applies to notarizations and any services completed.

Eligible Refunds:

Cancelling in Advance:

- If you cancel your appointment with at least 24 hours' notice, you will receive a refund of any payments made, except for the $15 deposit.

If We Cancel:

- If we have to cancel your appointment due to unforeseen circumstances on our end, we will issue a full refund, including your deposit.

How to Request a Refund:

Request Timing: Please send your refund request to [Your Email Address] within 3 days of making your payment.
Refund Process: Refunds will be made to your original payment method. Please allow time for the refund to appear in your account, as it may vary depending on your bank's processing time.

Additional Information

Running Late? If you’re running late, please let us know as soon as possible. We’ll try our best to fit you in, but we might need to reschedule if you're too late.
Emergencies: We understand emergencies happen. Please reach out to discuss rescheduling if you can't make it due to an emergency.
We're Here to Help: Have questions or need assistance? Contact us anytime.

Thank you for choosing our notary services. Your understanding and cooperation are greatly appreciated.